HOSPITALITY
CALL ACCOUNTING
Call Accounting System integrates with PBX and PMS systems, allowing hotels to track phone calls, bill guests for phone usage, reduce and smartly budget telecommunication costs, and increase guest satisfaction manifold.
GUEST SERVICE
Empower your front desk and concierge staff to deliver exceptional guest experiences, with fast, personalized service and automated guest request handling capabilities via mobile app, email and SMS integration.
FEEDBACK & COMPLAINTS
Xynomics Feedback and Complaints module ensures that the right complaint always reaches the right person, prompting quick resolutions and compensation.
ENGINEERING
Ensure smooth functioning for your hotel with automated preventative maintenance scheduling, equipment and supply inventory management, repair request tracking and more! Integrating all engineering essentials within one platform.
LOST & FOUND
As a hotel owner or manager, you are no stranger to a number of items being left behind or lost by guests in rooms every day. Stay organized, track and document found items, and find relevant matches for reported lost items by guests- all in one place!
MINIBAR
Minibars not only add to an incredible stay experience for your guests, but are also a major source of extra revenue, which can often be lost due to human error in inventory tallies. Don’t worry, Xynomics has you covered with the right tools for your needs
HOUSEKEEPING
Enrich your housekeeping team with increased connectivity and functionality made available at the touch of a screen. Create customized checklists and assign workloads based on room status, optimize labor and resources, and stay connected at all times through our smartphone hosted interface
CHECKLISTS
At Xynomics, we thrive on crafting solutions to help hoteliers do more with less. Optimize workflows, organize tasks and manage teams- all through one single tool. Be it room service delivery lists or cleaning checklists, our Checklist module coordinates everything in one place- no miscommunication, no paper lists.
IT HELPDESK
Xynomics IT Helpdesk empowers hotel teams with adaptable IT practices, an integrated platform, and streamlined ticket resolution systems. Prioritize, categorize and assign tickets automatically to manage IT support requests and issues efficiently across all hotel operations.
ALARM
At Xynomics Solutions, we pride ourselves on helping hotel teams get tasks done efficiently. Which is why we’ve created solutions to enhance productivity and bridge communication gaps and delays due to paper processes and slow email chains.
CALL CENTER / OCC
Looking to boost your operator efficiency? Xynomics OCC suite empowers your agents with a full bouquet of functionalities, including multi-module integration, call recording, access to complete guest details, skill-based routing and more.
IVR & VOICE
With industry leading smart IVR and call routing capabilities, our IVR solutions are revolutionizing hotel operations and agent productivity. Automate call routing based on IVR selections, agent availability and office hours, post minibar items, schedule guest wake up calls and much more- with one easy-to-use PMS portal!.